Lex-Tek International

Banks/Financial
Arrangers & Trust
Administrators

Frequently Asked Technical Questions

1. Can my company install Trade Banker® on its own Intranet site?
2. What are the criteria we should evaluate between Internet and Intranet use of Trade Banker®?
3. What are the hardware and software requirements?
4. What type of agreement or contract is necessary?
5. Who has the Source Code for Trade Banker®?
6. What if we want custom modifications to Trade Banker® to meet certain unique requirements?
7. How do you receive upgrades to Trade Banker®?
8. Can we make Trade Banker® accessible by our customers or borrowers?
9. How do I determine the net cost savings of Trade Banker®?


1. Can my company install Trade Banker® on its own Intranet site?
Yes, Trade Banker® is available both as an Internet service and an Intranet software product. Lex-Tek will deliver an installation CD of the Trade Banker® object code for that purpose. For Intranet installations Lex-Tek recommends close coordination and participation between the operational personnel, individual users and the IT department so all aspects of
Trade Banker's® Intranet use can be expedited efficiently.
However, we recommend that, for optimal use,
Trade Banker® be used on Lex-Tek's website where upgrades and technical corrections are made automatically and data is backed up on a regular basis. This reduces operations to website access.
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2. What are the criteria we should evaluate between Internet and Intranet use of Trade Banker®?
There are several factors to evaluate:
1. What is our company policy?
2. What do our security people require?
3. What additional software do we need on our system if we install Trade Banker® on our Intranet?
4. Does Lex-Tek charge anything for upgrading its server or is that automatically a part of our license?
5. How is service and access affected?
6. What is the difference in how we correct any service problems?
7. What Internet connectivity speed and service do we have?
8. Data entry into Trade Banker® requires frequent "saving" of invoice and payment information as a part of its normal operation. Can our systems conveniently manage this without sacrificing efficient use?
9. Can our systems and IT department adequately handle this application or should we better leave that to Lex-Tek?
There may be others and it is not a cut-and-dried question or issue.
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3. What are the hardware and software requirements?
(i) To access Trade Banker® over the Internet you only need Internet access with Microsoft Explorer® 4.0 or higher and Microsoft Excel® on your desktop in order to read and access the data management and reporting features. To access the electronic data upload feature it is necessary to have Software Artisans File-Up® v.3.3 to upload the receivables and payments in delimited ASCII format into Trade Banker®.
(ii) There are no special hardware requirements to run Trade Banker® on your own server and Intranet. Any system that is capable of running Microsoft Windows® 2000 with IIS and SQL Server version 7.0 can run Trade Banker®. A minimum of 513MB RAM is recommended. Required software for your Intranet are: Windows® 2000 w/IIS, SQL Server® version 7.0, Software Artisans ExcelWriter LE version 3.1 and FileUp® version 3.3 (the latter two available over website: www.softwareartisans.com). There is a more comprehensive version of ExcelWriter offered by Software Artisans but, for most users, the LE version 3.3 is sufficient.
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4. What type of agreement or contract is necessary?
Lex-Tek offers a variety of license agreements to fit the specific needs and requirements of its users. There is one set of Web Services Agreements for access to Trade Banker® over the Internet on Lex-Tek's server (or an ISP site of your choosing) and another set of License Agreements for Intranet installation and use of Trade Banker®. Agreements may be written in perpetuity or on a monthly basis based on usage and a variety of measurement parameters.
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5. Who has the Source Code for Trade Banker®?
Lex-Tek owns the Source Code. Lex-Tek has made arrangements with DSI Technology Escrow Services, Norcross, Georgia, to serve as Escrow Agent on behalf of any user that requests that service. The Escrow Agent is independent of Lex-Tek, and the user contracts directly with DSI, or the agent of its choice. While Lex-Tek is a signatory to any Escrow Agreement to assure that it remains in compliance, the agreement is between the user and the Escrow Agent.
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6. What if we want custom modifications to Trade Banker® to meet certain unique requirements?
Each License Agreement contains a provision for Modifications. Lex-Tek personnel can work with you to develop specifications for any Modification and quote a fixed cost contract to develop and create them. Rates for software development are at or below current market rates.
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7. How do I receive upgrades to Trade Banker®?
If you are on the Lex-Tek Trade Banker Website, upgrades are automatic. You do not have to do anything different than log on the system for use. The cost is part of the monthly service fee.
If you are a perpetual user of the Installed Trade Banker®, you can receive updated Installation CD's containing the upgrades for a nominal annual fee. These CD's are first subject to testing before installation by the user in its normal manner.
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8. Can we make Trade Banker® accessible by out customers or borrowers?
You control access to Trade Banker® through the issuance of access codes and passwords. To the extent you want any third-party to have access, or even input data, you control that access. For Internet users anyone having access to the Internet is capable of accessing Trade Banker® subject to the password controls. For Intranet users, access may be limited by security issues or firewalls which may impact the extent to which outsiders have access to your systems.
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9. How do I determine the net savings of Trade Banker®?
You probably already have some methodology in place to measure the cost-benefits of various capital investments. In the case of any technology application you have to first evaluate the activities that the system is addressing and the impact of the technology on those activities. Essentially Trade Banker® is a labor saving device.
There are opportunity costs and other savings that can be attributed to using Trade Banker® which can be estimated. This exercise is often referred to as a "Return on Technology Investment" ("ROTI") whose counterpart in capital investment analysis is "Return on Investment" ("ROI"). Lex-Tek can work with you to identify the impacted activities, allocate costs and savings to those activities, and measure the net savings by licensing Trade Banker®.
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